Certification Process – Regulation
~ OctoCert Certification Services maintains a product certification scheme that consists of:
General Product Certification Rules, processes and services
Special playground equipment Certification Regulations and outdoor fitness equipment
The special certification Regulation absorption panel (R-05)
His Special installation Control Regulation playground equipment and outdoor fitness equipment (R-06)
Quality procedures and forms of this IC.
Detailed Description of the Certification Process
1.Application
To start the certification process is necessary:
- the completion of all the information contained in Application and
- the presentation of the technical documentation required by the respective Special Regulations.
2. Review Application
The completed application and accompanying documents are checked for completeness and correctness of their contents.
They must ensure the following :
- information about the product and the customer is sufficient to carry out the certification process
- the standard and the regulatory framework based on which will be certified / control, It is fully understood by the client.
- the player has available all through the certification process.
- the operator has the technical competence to perform the certification activity
**OctoCert Certification Services may refuse to provide certification services while reviewing the application, Consider that there is no technical competence or the corresponding accreditation etc.. If finding deficiencies in information submitted, the customer is informed in writing of their coverage.
3. Inspection – Review
Upon completion of the review process of the application, OctoCert Certification Services communicates to the client and the inspector:
the date and place of inspection,
the client application (which is a reference document to the requirements of),
the name of the inspector and the subcontractor if necessary.
**The customer has the opportunity to submit an objection or objections as to face the inspector or subcontractor (B.C. They can be raised fairness issues).
Upon completion of inspection, the inspector draws within predetermined time Inspection Report, where the test results are recorded. If there are non-conformities are analyzed and communicated directly to the customer upon completion of the inspection - checking.
4. certification decision
The Inspection Report with all the accompanying files (B.C. photos, measurements, inspection list) delivered to Octocert Certification Services, where they assessed. Since it is not possible to issue a certificate without the correction of non-conformities, then the customer is requested to indicate his intention to continue or not the certification process and if it wishes to eliminate the non-conformities.
The final decision to grant a certificate or mark of conformity is the responsibility of the carrier and is not assigned to subcontractors or third parties. Inspectors involved in the product / service control process does not take part in the final certification decision.
5. certification documentation
The certification documentation about the certificate, accompanied by the corresponding Test Report.
The certificate shall include the following information :
- The details of OctoCert Certification Services and the customer,
- Field certification application,
- The date and duration of the certificate,
- Any other information provided by each specific regulation.
Surveillance
To allow continued use of the certificate or the mark of conformity to a product, it is necessary to establish a periodic monitoring of products or activities (for processes and services). This ensures the continued validity of the declaration of satisfaction of requirements of the relevant standards.
With regard to certified products, depending on the authentication scheme applied, monitoring may include periodic checks on products from production, trade or both.
Changes affecting the certification
In cases of modification of the requirements of the certification scheme which has been applied to the certification of a product, process or service, or OctoCert Certification Services it shall notify in writing to the customer. For this reason, additional checks are likely to be required.
More specifically, to verify compliance with the new certification scheme OctoCert Certification Services in consultation with the customer, undertake an evaluation of the new scheme according to the relevant Specific Rules. If the test results show compliance re-administered Certificate or Conformity Mark.
In case of non-compliance is revocation of the certificate or the Mark of compliance and banned the use of the Agency for any purpose after the date of the new power scheme.
The customer has the obligation to inform the OctoCert Certification Services changes it intends to make to the certified product, process or service, if they fall within the scope of certification and OctoCert Certification Services assess the changes and decide whether it is necessary or not retesting.
Expiry | Restriction – Expanded coverage | Suspension or Revocation of Certification
~ OctoCert Certification Services reserves the right to limit or suspend for a limited period of certification field when the Agency:
- Violated the terms of this Regulation,
- Makes improper use of the Certificate or the Mark of Conformity,
- he asked for the limitation or suspension of the certification scope,
- Displays systemic signs of non-compliance with the standards and fails to correct the.
- Not be consistent in its financial obligations to the OctoCert Certification Services.
- In the case of the above, the customer receives a specified amount of time by written notice, to comply with the requirements. During this time frame the Certificate validity is suspended. If after the time of the problems are not resolved, or OctoCert Certification Services take appropriate steps to amend the certification scope. These effects can be :
- Limiting the scope of certification,
- Final withdrawal of the certification.
Complaints and objections
Companies or organizations certified by the entity may submit a complaint against the certification decisions OctoCert Certification Services (B.C. refused, certificate revocation, findings like.). The application protocol by the institution, reviewed and determined if it concerns an activity or product certified by the institution. The administration is exploring the possibility of resolving the issue, in cooperation with the competent staff. Where necessary conducting contacts with the chief. The management decision on the objection, taken by people who are not involved in the certification activities associated with the test grievance or complaint (while ensuring that no conflict of interest). The decision shall be communicated within one month to the chief and other stakeholders. This procedure is followed in the case of complaints or customers, or by third parties (B.C. consumers) or any other interested party.
